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Alternative Digital Commerce - As See in Rethink Retail
Today, shoppers are seeking non-traditional shopping channels. Digital retail can take shape in different forms. This is to emphasize...
Christine Russo
Nov 14, 20213 min read
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Brands and The Resale Economy
Resale is huge. It has a major impact on keeping clothing out of landfills, drives new/younger clients and is big business. However, this...
Christine Russo
Oct 16, 20214 min read
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Call Me By My Name
Effectively Harness Customer Feedback Technology to Drives Sales. Ever wonder if your customer programs are working? If you said yes,...
Christine Russo
Aug 16, 20212 min read
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Journey What-ing?
Journey HIJACK-ing You are probably like me and know nothing about Journey Hijacking and yet it’s a big deal directly affecting...
Christine Russo
Jul 23, 20211 min read
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Can I Have Your Digits
Posted byrussochristineJune 27, 202 Go To Where the Customer Is. That’s what they said. Did you? Hope So. If you haven’t yet…..let me lay...
Christine Russo
Jun 28, 20212 min read
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Personalization 2.0
We’ve all been there – routed to ill-fitting search matches like a string of bad Tinder dates because AI thinks they “know” us based on...
Christine Russo
Apr 12, 20212 min read
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60 Minutes in 60 Seconds
Here you go ... A 60 minute Webinar Reduced to 60 Seconds. You're Welcome!
Christine Russo
Mar 23, 20211 min read
47 views
1 comment


The Shortest Yard
Order Fulfillment centers for small to mid-tier retailers are now able to move closer and closer to the end customer and, in doing so,...
Christine Russo
Mar 2, 20213 min read
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Cutting Through the Noise about Returns
The buzz may have quieted about (holiday) returns but If you are a digital retailer; you are most certainly still dealing with the...
Christine Russo
Feb 13, 20213 min read
90 views
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A Hero's Journey --- (Pricing Journey)
We’re talking about the real hero of your digital or physical retail – The Product but specifically, the journey (and pricing!) from...
Christine Russo
Jan 28, 20211 min read
74 views
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Google Search but Not What you Think!
Brick and Mortar search results now included in Search Engines.
Christine Russo
Jan 15, 20211 min read
110 views
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Wait…What?!
(Click Here to LISTEN to this instead of Reading) If you know me, I have a lot of theories and it’s very rare that I completely nail...
Christine Russo
Dec 31, 20203 min read
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Production Gets Digital
If you're involved in design or production in any capacity your process has been greatly impacted by Covid-19 and restricted travel. The...
Christine Russo
Dec 21, 20201 min read
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Instant Commerce
Learn about Instant Commerce - formerly known as The Last Mile - for retailers today. The on-demand market has been accelerated because...
Christine Russo
Dec 4, 20201 min read
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Assisted Remote Clienteling
With retail and mall stocks soaring today due to the news of a vaccine; the sector is still expected to lag as is traffic and foot fall...
Christine Russo
Nov 9, 20201 min read
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The All-Powerful Creative Class
In an article written exclusively for The Robin Report www.therobinreport, Christine explores the power of The Creative Class.
Christine Russo
Sep 12, 20192 min read
68 views
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Your Posts Stink - Be More Like Stevie.
Amazon is coming for fashion, we know this....will they succeed, won't they succeed --- this isn't what this read is about. This is about...
Christine Russo
Aug 29, 20192 min read
17 views
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