Christine RussoJul 23, 20211 minJourney What-ing?Journey HIJACK-ing You are probably like me and know nothing about Journey Hijacking and yet it’s a big deal directly affecting...
Christine RussoMar 2, 20213 minThe Shortest YardOrder Fulfillment centers for small to mid-tier retailers are now able to move closer and closer to the end customer and, in doing so,...
Christine RussoFeb 13, 20213 minCutting Through the Noise about ReturnsThe buzz may have quieted about (holiday) returns but If you are a digital retailer; you are most certainly still dealing with the...
Christine RussoJan 28, 20211 minA Hero's Journey --- (Pricing Journey)We’re talking about the real hero of your digital or physical retail – The Product but specifically, the journey (and pricing!) from...